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Customer Support

Get Connected to Our Online Customer Portal

Discover all the tools and resources you need to maximize your Kronos solution. Become part of a lively, growing community that includes payroll and HR managers, LAN and network administrators, programmers and more. Our customer portal links users to an interactive community of tens of thousands of Kronos customers.

We actively support this community in a variety of ways, including an extensive knowledge base, educational offerings, remote customer support, eCase management, customer forums, documentation, service release downloads, and more. For more details, see Support Services.

Newsletter subscription

Keep abreast of the latest product, training, and service information. Register to receive Workforce Matters — our monthly electronic newsletter.

Gain access to the customer portal

Please register to access the site. More than one person from your company can register.

If you're a Kronos customer and don't know your Kronos solution id number, please contact customer care at

Problems accessing the portal? Please call Global Support at (800) 394-4357, press "0" and ask to speak with a customer care coordinator.