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Services and Flexible Learning Tools

Kronos self-help services give you valuable tools for finding the answers and information you need, quickly and easily. Visit the self-help portal for easy access to our award-winning support, 24 hours a day.

Service Case Studies: Gain an in-depth understanding of technology and how Kronos applications incorporate that technology.

Technical Advisories: Read the latest technical alerts.

Learning Quick Tips: Get training tips in short, self-paced modules you can view anytime online.

Technical Insider: Check out the technology guide for best practices, procedures, and tools.

Brown Bag seminars: Attend live online workshops on a variety of hot topics, based on recently reported support issues and current trends.

HR and Payroll Answerforce™: Access instant, authoritative answers to all your HR- and payroll-related questions. Gain access to government compliance data, best practices, pay calculators and more.

SHRM e-Learning: Visit SHRM's online educational environment, featuring HR-related mini-courses facilitated by leading industry experts.

Interactive forms: Instant access to a comprehensive and easy-to-use library of HR and Employment and Payroll Tax forms and instructions. You can access, fill out, save, print, and maintain over 730 HR forms and 2500 payroll forms!

Software Assurance: Get the latest available product releases, updates, and patches, including legislative updates.

Knowledge Base: Check out the online database with thousands of answers to questions about Kronos products.

eCase Management: Get direct access to our online case management system.

Documentation: Review complete online documentation for most Kronos products.

Customer Forums: Connect with other Kronos customers and benefit from their real-world experiences.

Remote Support: Use this Web-based screen-sharing application to allow Kronos support representatives to remotely view and fix your system issues.

White papers: Read in-depth technical documents on Kronos technology and services.

If you are a Kronos customer and need immediate technical support, please go to the customer portal and log a case.

For more information, contact us.

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