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Get Help

Get help when you need it. Kronos Support Services provide software and equipment support online or on the phone. With a variety of support options available, you get the level of support your team needs to ensure your applications are running at optimal performance.

View the Kronos Support Offerings matrix for details outlining each level of support services, including our Technical Account Manager, a dedicated senior-level specialist providing proactive preventive support and complete issue tracking and management up to 24/7/365.

Our technology consultants can provide analysis, migration, and performance-based services on an as-needed basis to help you optimize your existing Kronos solution infrastructure. Technology Services can help you identify and address potential technical challenges to determine accurate database requirements, improve response time, and minimize downtime to ultimately minimize costs.



If you are a Kronos customer and need immediate technical support, please call Global Support at (800) 394-4357.


Customer Feedback Video

See how Kronos listens, learns and improves based on customer feedback!