Our commitment to deliver an exceptional experience.

The Experience You Expect

Our commitment to deliver an exceptional experience.

How do we put our customers first?
We listen. 

The customer experience is paramount at Kronos®. Sure, our solutions are easy and intuitive to use — delivering the value you expect and the innovative technology you need to engage and transform your employees into your greatest asset. But your satisfaction with Kronos means we're delivering on our promise to provide the experience you expect from an industry leader

Thanks to your feedback, we've improved our products and services in many positive ways.

Customer feedback shapes Kronos products and services every step of the way. Through surveys, product enhancement requests, reviews, and forums we ask, we listen, and we improve. Your feedback has already driven key improvements — from improved user interfaces to enhanced analytics features that provide deeper workforce insight. If you want it, we want to know about it.


Learn more about our Voice of the Customer program here! Also, be sure to check out the latest You Spoke, We Listened information for our Workforce Dimensions, Workforce Ready, and Workforce Central customers.



Improved user experience

Improved user experience

Enhanced the user experience with advanced HTML5 core technology for compatibility across devices

Created an intuitive new interface with major improvements to primary product screens

Industry and product capabilities

Industry and product capabilities

Developed more efficient overtime projection and powerful scheduling rules for better fatigue management

Refined reporting capabilities to deliver deeper, more actionable insight into workforce data

Provided new Genies and employee engagement tools


Kronos Services updates and development

Kronos Services updates and development

Introduced a lean implementation methodology, Kronos Paragon™, to help you quickly get your hands on live software

Implemented KnowledgePass™ updates, including an intuitive user interface and improved search capabilities

What kind of surveys do we conduct?


survey types

Want to share an idea?
We're listening.  

We're passionate about our products and services, and want you to be, too. We want to hear your suggestions, requests, and anything else that's on your mind. Can't wait to share your experience? Join Kronos Insiders for exclusive opportunities to gain knowledge, share your experiences, and even influence the Kronos customer journey.

Or share it with the Kronos Community

Connect with Kronos customers, partners and product experts to get instant online help, training and share ideas!


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