Join special guest from DFCU Financial and Kronos industry experts as they explore how to meet ever-increasing customer service expectations through technology. Included are key appointment study findings and what they mean to banks and credit unions that want to align with the changing branch experience.
Our experts will reveal:
- Enhancing your branch appointment programs with benchmarking data that includes total appointment visits to the branch, appointment status results, and type of products and services requested
- Adapting the branch experience to align with consumer retail technology expectations
- Best-practice tips on how to gain the most from your appointment-setting approach
See how branch experience technology can help your financial institution improve the service experience, increase operational efficiency, and increase sales for better business outcomes.