Retail spending continues to rise in Canada, with consumers spending a record high of $579 B CDN in the first three quarters of 2017, and retail sales growth is on pace for a 20 year high. But a new set of challenges are clear. Costs also continue to rise, fuelled by factors like increases to the minimum wage, predictive scheduling (also called fair scheduling) legislation, and increases in leave allocations.
Retailers are turning to their HR departments for help in weathering the storm. They’re looking for smarter and more efficient ways to attract, retain, engaged and utilize labour resources and talent through advanced planning, forecasting, budgeting, scheduling, management and analytics. Like all industries, finding and retaining top talent at the moment is critical, as skilled employees are in short supply.
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