Health Care Reform: The Key to Success is in the Workforce

The purpose of this position paper is to describe the critical role that workforce management practices and technologies will play in successfully navigating health care organizations through the transition from a volume-driven to a value-driven health care delivery model. The greatest asset health care has is its workforce. Through appropriate allocation, engagement and continual innovation using sophisticated workforce management technologies, the workforce must be developed to become a key success factor in a viable health system based on quality outcomes.