Kronos in the Cloud: The Customer Experience

Boston Research Group report summarizes a satisfaction survey of customers using the Kronos cloud

A recent survey reveals customers with applications in the Kronos cloud are satisfied in the areas they value the most and consider most desirable.

More about this white paper

Find out how Workforce Central suite customers responded to the 2017 Boston Research Group survey about their experiences in the Kronos cloud.

This study summary unpacks survey results that reveal cloud features that drive administrator and staff satisfaction, including specific operational elements that contribute to the greatest satisfaction. Beyond operational elements, the study also explores how customers perceive their relationship with Kronos, from data security to managing routine maintenance.

In the study, you’ll learn why Kronos was ranked remarkably well for customer satisfaction, with an impressive 92 percent overall positive rating — meaning most customers selected a 6 or higher when asked about their overall satisfaction with their Kronos in the cloud solution.

Download this informative piece to learn why most customer report a positive experience in the Kronos cloud – and say they would recommend the Kronos cloud to others.

Eight in 10 respondents say they are confident their data is secure and report that routine maintenance has no negative impacts on their day-to-day operations.