Custom research shows the growing urgency among retailers to find ways to optimize workforce management and get ahead of the competition.

RIS News Custom Research - WFM on the Fast Track

Retail executives who are in charge of workforce management (WFM) are well aware that meetings about WFM strategy are not considered a sexy way to spend an hour at the office by many corporate peers. Enthusiasm often wanes when the topic comes up, except during tough economic times when costs must be trimmed, and then the spotlight shining on labor cuts may feel uncomfortably hot. But the question is: why have retail executives traditionally been so disengaged with optimizing WFM, considering it is a huge cost center and has incredible potential for flexibility and savings?